Welcome to the
GO2bank™ Help Center
How can we help?
Lost, stolen or replacement card
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How will you verify it is me picking up my funds? -
How do I report my card lost/stolen? -
My replacement card never arrived. How do I get another card sent to me? -
When will my replacement GO2bank debit card arrive? -
Is there a fee to replace my GO2bank debit card? -
Can I have my GO2bank debit card sent via overnight delivery? -
Will my replacement card have the same number? -
When you report a card lost or stolen, does it deactivate that card? -
Does ordering a replacement card to replace a damaged card deactivate the damaged card? -
Can I still access my funds if my card is reported lost or stolen? -
Is there a fee to access my funds with a cash pickup at Walmart? -
What do I need to bring to Walmart to pick up cash from my account? -
How will Walmart verify it is me picking up my funds? -
Where do I go to pick up my cash at Walmart? -
Can I pick up cash multiple times while waiting for my replacement card to arrive?